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Creating shipments
Create single and batch shipments directly from your shipping portal.
Creating single shipments
Full and correct information will help to ensure a smoother transit and a reduction in potential surcharges or returned shipments.
Domestic
Create a domestic shipment in a few easy steps.
The single shipment creation flow is split into 4 sections:
Shipping location
Select shipper location.
Add weight and dimensions.
Add the receiver address.
Choose how to add the address; manually, Google address suggestion or with the address book.
Select a service
Select the preferred carrier, service and delivery options.
Shipping details
The receivers name and contact details.
Parcel details.
Confirm
Shipping location
From your shipment overview, click ‘New shipment.’
Choose the correct shop and proceed to add the weight, dimensions, and the receiver's address.
Start entering data to use the address suggestion bar to automatically populate the receivers address or add an existing address from the address book.
Once you have completed all of the relevant fields, click ‘Next step.’
Select a service
Select the preferred service.
All available delivery options will now be presented.
Selecting a delivery option will be reflected in the total cost.
Once the correct service has been selected, click ‘Continue.’
Shipping details
Fill in the receivers contact details.
Add any relevant shipment details followed by ‘Continue.’
Check that all of the shipment details are correct, editing where necessary. Once you are satisfied with the information you can click ‘Save.’
The page will now re-direct you to the shipment overview where the shipment will appear with status of Concept, ready to be Registered.
International
When dealing with international destinations that have customs requirements, an extra section will be introduced in the shipping details step of the shipment creation flow.
Shipping details
Fill in the relevant shipment details, followed by selecting the ‘Add product’ button.
Mandatory fields can vary between carriers, ensuring complete data will reduce delays, returns and surcharges.
Fill in the product information and click 'Save.'
Fill in the customs details along with any tax numbers that might not be assigned to your organisation, followed by 'Continue.'
If DDP is selected as the incoterm, also include the Shipping value & Currency
Confirm
Check that all of the shipment details are correct, editing where necessary. Once you are satisfied with the information you can click 'Save.'
The page will now re-direct you to the shipment overview where the shipment will appear with status of Concept, ready to be Registered.
Drop shipping
Set an alternative senders address to provide direct from manufacturer to customer shipping.
Select the pencil icon towards the top right hand side of the shop that you want to edit.
Edit any line of the senders address or use the address book, followed by 'Save.'
The new shipper details will now be reflected as the shop address.
Clicking the 'refresh' button will reset the senders address.
Changing the shipping address could also effect the carrier services that are returned
Taxes and duties
Real-time calculation of tax and duties applied by customs in the country of the receiver.
The landed cost engine calculates the duty rate, tax rate, duty payable and tax payable in the currency of the sending or receiving country
HS code suggestion
Accurate HS codes will prevent goods from being delayed or seized by customs authorities.
In step 3 of creating a manual shipment, click 'Add product.'
Complete the product information, and when you reach the Harmonized System Code, click on the folder icon next to the text.
The HS code is generated based on the SKU and item description.
You will now be provided a list HS codes to select from.
A 6-digit HS number is returned; however, some carriers may require 8 or 10-digit HS codes.
After selecting the appropriate HS code, click 'Save.'
Landed costs
Every product has a duty and tax rate applied to it on importation, with the rates differing from country to country. Each country has its own low value threshold(s) – the value(s) at which goods do not have any duty or taxes applied to them.
In step 3 of creating a manual shipment, fill out the Total value of the shipment and click 'Continue.'
Ensure that the total value equals the combined value of all added products.
Fill in the customs details along with any tax numbers that might not be assigned to your organisation, followed by 'Calculate landed costs & continue.'
Incoterm DDP and the Shipping value & Currency are required for landed costs.
The real time taxes & duties, will now be displayed at the top of the confirmation page. Click ‘Save’ to continue.
The page will now re-direct you to the shipment overview where the shipment will appear with status of Concept, ready to be Registered.
Supported currencies
Taxes and duties calculations are supported in 191 destinations.
Incoterms
Incoterms (International Commercial Terms) are a set of rules which define the responsibilities of sellers and buyers. Incoterms specify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities.
There are two options available for you to choose from and this will either be;
DAP - Delivered At Place (formerly DDU): The seller is responsible for the delivery of the goods and it is the buyers responsibility for import duties.
DDP - Delivered Duty Paid: The seller must cover duties, import clearance, and any taxes.
When selecting DDP the Shipping value & Currency should also be included
Creating batch shipments
Import 100s of orders at a time from multiple sources using a .csv file.
Importing csv orders
Import
From your shipment overview, navigate to and click ‘Import.'
Followed by 'CSV Import'.
The .csv import flow is split into 4 sections:
Settings: Type of data in the CSV.
CSV file: Upload the CSV.
Mapping: Map the CSV fileds to the http://MyParcel.com fileds.
Select shipment: Confirm the validation and import.
Settings
Add the relevant variables and click 'Next Step.'
Is your CSV using pricing values in cents? Are the rates shown as 1.00 (decimal) or 100 (cents)?
Do the shipments in your CSV contain more than 1 product? Multiple products and/or parcels going to the same address?
CSV file
Upload your .csv and click 'Next Step.'
Download a CSV example to view the required data format.
Mapping
The mapper is split into 4 groups, selecting any of the groups will show the available fields to map.
Click on ‘Select field(s)’ under each heading to show the available .csv columns to map.
All fields marked with an * must be mapped.
The Product and Customs groups should be mapped for international shipments.
Click 'Save Mapping' and provide a recognisable name. Once saved, click 'Next Step.'
Use ‘Apply saved mapping’ in step 3 for future uploads.
Select shipments
Once moving from step 3 to step 4, the platform will automatically validate the data in the .csv
After each line indicates 'This order is good to go,' click on 'Import All.' The orders will then be imported into the system.
Assign a carrier and service automatically when importing using shipping rules.
Missing data
If an order line displays 'This order is missing data,' click on the pencil icon on the right-hand side of the order to edit.
Once the missing or incorrect data has been edited, the import should show 'This order is good to go.' Click 'Import all.'
Printing labels
All shipments will need to be registered with a carrier before a label can be printed.
Registering shipments
Register 100s of shipments at once.
Navigate to the shipment overview and select the shipments you want to print labels for.
Once you have selected the shipments, click “Register.”
The shipment will now be pre-advised with the carrier and a label will be available to download.
Printing shipping labels
Easily download labels and all accompanying documents.
Select the registered shipments you want to print labels for.
Next, select Print
Your labels will now be downloaded and available for you to print.
Duplicating shipments
Create single or multiple shipments based on an existing shipment.
Single duplicate
Select any shipment that you want to duplicate.
Click “Duplicate.”
A duplicate shipment will be created, and you will be redirected to step 4 of the manual shipment creation process to confirm the details.
Once the details are confirmed, click “Save.”
Multiple duplicates
Select any shipment that you want to duplicate.
Click on the double paper icon located on the right-hand side of "Duplicate."
A pop-up will appear asking how many duplicates to create.
When using the multiple duplicate option, the duplicates will bypass the confirmation page and appear directly in the shipment overview as Concept shipments.
