MyParcel.com & SendMyParcel.com
No, not at all. There are no monthly subscription fees for using our service, so you are only invoiced for what you’ve shipped and/or the labels you ha...
Wed, 6 Nov, 2019 at 10:29 AM
Our billing cycle starts on the first working day of the month, after you start shipping with us. Invoices are prepared and sent within the first week of...
Tue, 2 Jul, 2019 at 5:03 PM
We accept all payment methods, including debit and credit cards, direct debit and even bank transfer. There are many ways to pay and this really depends on ...
Wed, 6 Nov, 2019 at 10:35 AM
Labels are charged to your SendMyParcel.com account once they've been downloaded and used, and are payable once an invoice has been issued. At the...
Wed, 6 Nov, 2019 at 10:39 AM
Paying for shipping your products is quite simple. We offer a range of different payment options whether you use our label only service, carrier onl...
Wed, 6 Nov, 2019 at 10:40 AM
Refunds for labels are issued using the credit function in the shipment overview. If you don’t use a label, regardless of the reason, don't worry ...
Wed, 6 Nov, 2019 at 10:49 AM
At SendMyParcel.com, we don’t apply surcharges for using our system. However, if a surcharge has been added to your invoice, it is likely to have come ...
Tue, 14 Jan, 2020 at 2:55 PM
Yes of course we do. We are required by law to charge VAT on your shipping services. However, how we charge VAT is dependent on your company status. Ple...
Wed, 6 Nov, 2019 at 10:57 AM
It's probably best not to, but we totally understand that sometimes things fall through the cracks and are missed. We will always send you an invo...
Tue, 14 Jan, 2020 at 2:01 PM
At MyParcel.com, we like to be transparent about all of the costs involved when using our service. We only invoice our customers for what they have ship...
Tue, 14 Jan, 2020 at 2:07 PM