Labels are charged to your account once they've been downloaded, and are payable once an invoice has been issued. 

At the end of each billing period, you will receive a comprehensive invoice for the services - including the labels that you’ve used throughout the previous month. Once an invoice is issued, you will receive a system message and an email with a breakdown of the services you have used. All of your invoices can be found in the billing section of the accounts area in your dashboard.

From here, you can review your shipments and downloaded labels against your invoices, print copies for your records, as well as to pay any outstanding balances using any of the methods outlined in the payment methods section of our FAQs.

If you use the Pre-Pay option for our label only service, then you can simply use your debit or credit card details to pay for your labels prior to downloading.