Whether the parcel you are shipping is a gift for family or friends, or a customer order - it is essential to pack your items correctly and securely, as this helps to minimise parcel rejection by carriers and ensures a safe delivery.


We have set out some tips and tricks to help you pack general items in the most effective way, that’ll keep your parcels safe and in good condition along its journey;


  1. Choose the correct packaging for the size of your items.

  • Your items are best packaged in a sturdy cardboard box, regardless of the size. 

  • You can obtain cardboard boxes in a variety of sizes and densities. Heavier items should be placed in sturdier boxes, and we would recommend using reinforced or corrugated boxes for shipments over 10 KG.  

  • Place your items in the centre of the parcel and then fill the boxes with cushioning material to absorb shock or restrict movement inside the package.  For this, you can use bubble wrap, shredded newspaper, polystyrene chips, polyethylene foam, air cushion packaging….. anything, as long as you don’t leave too much empty space between your item and the inside of the box.

  • When shipping liquids, containers need to be sealed securely to prevent leakage during transit. It’s important to seal the lids on bottles or containers to prevent leakage. We recommend that you wrap bottles in impermeable material, surrounded by absorbent material.

  • We would suggest that if you do reuse a box then to make sure that you check for dents and creases as the parcel could be damaged as it passes through sorting machinery. The best thing to do is to reinforce the parcel with packaging tape before shipping.  


  1. Seal the parcel securely.

  • Using packaging tape to seal your shipment is ideal. Reinforced packaging tapes for sealing are the best, especially when sending heavier shipments. We would not recommend using string, duct or masking tape as these materials are easily damaged during transit. 

  • Using tape, evenly seal along the seams or open flaps or edges. Sealing your shipment using the ‘H’ method is the most popular. 

  • On irregular shaped parcels such as tubes, make sure to seal the edges at the top and bottom of your package. 


  1. Weigh & Measure your parcel - this is best completed after you’ve packed and sealed your package as this ensures accuracy.

  • We recommend using scales to weigh your parcel. Digital scales are best for accurate readings. If you don’t have a scale to hand you could compare the items to ordinary household objects that you do know the weight of, however, this will only give you a rough guide and your shipment may be subject to additional fees due to inaccuracies.

  • Using a tape measure or ruler, take measurements of the height - from the base to the top of the parcel. From left to right at the front of the package, take the measurement of the length. And finally, from the side panel of your package, measure the width from the front to the back. 

  • Volumetric weights are sometimes used when a package is large in size but but not equally as heavy. This is calculated in a number of ways based on the carrier, however the most common way is to take the length, width and height in cm and to divide it by 5000 - this will give you the volumetric weight and is always based in and rounded up to the nearest kg. 

                                                                eg:   L x W x H = Volumetric Weight in KG

                                                                            6000

  1. Label your parcels clearly, correctly and securely.  

  • It’s best to place your labels, as well as other shipping documents such as customs labels and commercial invoices on the largest flat side of your package.

  • We recommend, when shipping internationally, to place your customs labels and commercial invoices in a transparent adhesive wallet which you can attach to the outside of your parcel. This may prevent the package being opened at custom points.

  • If you have a smaller sized package, then you should ensure that you have the address and barcodes showing, so it is easy to read. We would recommend that the label is placed in a way that makes sure that the address and barcode are visible.