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Knowledge base
Start Shipping With SendMyParcel.com
About Us
1
About SendMyParcel.com
Getting Started
11
Are there any setup costs for using SendMyParcel.com
Can anyone use SendMyParcel.com?
Is there a threshold for becoming a SendMyParcel.com customer?
When using SendMyParcel, am I bound to a contract?
How do I register with SendMyParcel.com?
See all 11 articles
Account Management
Managing Your Account Settings
0
Billing & Invoicing
9
Is there a monthly fee for using SendMyParcel.com?
What is the SendMyParcel.com billing cycle?
Which payment methods do you accept?
Can I print my invoices?
When do I pay for a label?
See all 9 articles
Contracts
1
What are the rates for using SendMyParcel.com contracts?
Sales Channel & Stores
Stores
0
Connecting Stores
0
Customer Support
Customer Services & Technical Support
1
How can I get in touch with SendMyParcel.com?
Insurance
Insurance & Cover
2
Can I insure my shipments?
What do I do if my parcel is lost/damaged?
Carriers & Shipping
Shipping
12
Do I get better rates if I ship more?
How should I pack my parcel?
What are the weight and size limitations on the parcels that I ship?
Where can I ship my parcels to?
Can I use a drop off location when shipping my parcels?
See all 12 articles
Carrier Services
3
What are the carrier delivery windows/timeframes?
Can I choose a specific time and date to have my shipments delivered?
What services are available?
Hermes UK
0
DPD UK
1
DPD (UK) Parcelshop Drop Off
CSV Import Tool
CSV Import Tool
0
Sending Shipments
Domestic & International Shipments
6
How to create a shipment
How can I prepare my shipments using a .CSV upload?
Do you offer multi colli shipments?
Which items are prohibited from shipping?
Can I ship alcohol within and from the UK?
See all 6 articles
Labels & Printing
Labels
7
What does a shipping label look like?
How do I edit a label?
Can I add my customers order numbers to my labels?
Can I delete a label?
What if I’ve created two or more labels for the same package?
See all 7 articles
Printers
1
What kind of printer do I need to print my shipping labels?
Printing Shipping labels
0
Integrations and Extensions
Integration & Extension Support
1
Help & Support
Chrome Extension
7
How do I install the Chrome extension?
How do I use the Chrome extension if a preset is available?
What presets are available for the Chrome extension?
How do I map a preset?
How do I use the Chrome extension in my Shopify webshop?
See all 7 articles
ParcelPoints
ParcelPoints - Reward Program
3
ParcelPoints
How do I earn ParcelPoints?
How do the SendMyParcel.com ParcelPoints work?
API Documentation
API - Customer Support & Technical Help
4
Authentication
Client Credentials Grant
Can you help me when integrating the API?
How do I create my own API credentials?
API
2
What is an API?
Where can I find the documentation about the API?
Community forums
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MyParcel.com Forums
Announcements
0
Feature Requests
0
Tips and Tricks
0
Report a problem
0
Magento 1x
1
How does the Magento 1x extension work?
Posted by
Lars Vlietman
,
about 2 years ago
Last Reply
by Lars Vlietman,
about 2 years ago
Feature releases
0
