Tracking Cards
Every shipment created using MyParcel.com has a tracking card available . These tracking cards show detailed tracking status events, hold any and all documentation that has been generated for the shipment, gives access to the carrier tracing website as well as holding all of the information relevant to the shipment in question.
Many of of our clients use these tracking cards to monitor the progression of a shipment through the carrier delivery network for customer service purposes.
📘 How to use tracing cards effectively
When you click on a shipment, you will open up its tracking card.
Once the card has opened up there are 5 tabs on the left hand side giving an accurate record of the shipment:
General info - at-a-glance milestones, carrier statuses, sender & receiver details and shipment information
Documents - from here you have access to and can re-download labels, customs documents and commercial invoices
Products - gives you an overview of all of your product information that you have entered for a shipment.
Customs - This section contains all of the information that you have provided as customs data and has been sent to the carrier.
Automation - If automation rules are set and have been applied to a shipment, then this will show in this section of the tracking card.