System Messages
System messages are away for you to quickly communicate important messages to your clients and are visible in the Client portal. You can use this to inform clients of specific carrier delays, adverse weather conditions or any event that may affect typical parcel delivery timeframes.
📘 How to add a system message
Log into the Admin portal and select the cog icon towards the top right hand side of the overview.
Next, select New system message on the right hand side of the page.
Enter the text content for your notification banner and select the level of importance for the message.
Click save.
The banner will now be visible for all users of the Client portal upon log in.
📘 How to edit & delete a system message
Follow the instructions in the drop down below to edit or delete a system message that you have added to your branded client portal;
Editing a system message
Click on the system message you wish to edit.
Select the pencil icon on the right hand side of the message.
Edit the information within the message and or change the level of importance.
Click Save.
Deleting a system message
Navigate to the system message you wish to delete.
Select the bin icon, and click Yes on the pop up to confirm deletion.