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Rate Management


Easily create, manage and edit carrier surcharges and apply them to the merchants shipments.

In some cases, a carrier will automatically update various shipment properties via the API and these updates will appear as the shipment travels along it’s journey. Some of the information received can be confirmation of dimensions, weight and in other cases it can be surcharge fees which will be applied to the shipment.

Creating a surcharge

Create a surcharge
  1. Navigate to the Carrier surcharges setting in

Screenshot from 2024-03-28 20-44-15.png
  1. Select the carrier that you’re creating a surcharge for.

  2. Now click the “New surcharge” button.

Screenshot from 2024-03-28 20-44-27.png
  1. Fill in the surcharge details followed by “Save.”

    1. Surcharge name.

    2. Fee

    3. Description.

Screenshot from 2024-03-28 20-44-42.png

The surcharge is now available to be assigned to shipments.

Screenshot from 2024-03-28 20-45-01.png

Assigning a surcharge to a shipment

Assigning a surcharge
  1. Go to the shipment overview, select the shipments that require a surcharge, and then select the “Add surcharge” option now displayed above the shipments.

Screenshot from 2024-03-28 20-45-20.png
  1. Click the “Carrier surcharge” button towards the top right of the pop up.

  2. Select the required surcharge from the dropdown list.

The surcharge has now been added to the shipment

Screenshot from 2024-03-28 20-45-41.png

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