MyParcel.com has made it easy for you to integrate numerous sales channels to your shipping account. With these integrations you can either print labels directly from your web-shop or import your orders from your marketplaces.


(lightbulb) Before you begin

Setup Automation Rules in order to print labels directly from your web-shop.

Automation rules will help you to save time by automatically assigning your preferred carrier and services to your shipments and imported orders.

You can learn more about this here - Automation Rules


Amazon

Connecting Amazon

The Amazon integration imports your stores orders directly from your Amazon store into the Client portal so that you can print your shipping labels.

  1. Select the cog icon towards the top right hand side of your shipment overview.

2. Now select Integrations on the left hand side.

3. If you have multiple shops, ensure that the correct shop is selected from the drop-down menu.

4. Once the shop has been selected, click on the Connect button under the Amazon logo.

5. You will be redirected you the Amazon login page, or if you are already logged in will ask your permission to approve the app.

6. Once you have confirmed, you’ll be redirected back to the Client portal, where you can see the Connect button has now changed to a Disconnect button.

You’re now ready to import orders from Amazon!

Importing orders from Amazon
  1. Select the Import button on the right hand side of the Shipment overview.

2. Select Amazon, and you will be directed to the import page for the app.

3. Select the shop you want to import orders from.

Only orders with a status of PartiallyShipped and Unshipped will be synced using the import function. Any order without these statuses will not be synced.

4. Select a date range of the orders you want to import and then click the Next step button.

You can import orders multiple times per day, as long as they have not been marked as Shipped or PartiallyShipped.

5. Your Amazon orders will now be displayed in the client portal.

From here, you can edit any and all of the shipments you have imported prior to registering the shipments.

6. Click on the check box just above the order overview to select all orders.

Any orders which might not be needed, such as drop-shipments can be unchecked. This will prevent them from being registered with the carrier

7. Select the number of shipments you’d like to import and selected, click Import.

You will now be directed back to the shipment overview where the orders will be assigned a carrier & service if you have automation rules in place, ready to be registered with the respective carriers.

Editing orders
  1. Once the orders have been imported, you can edit them prior to processing. Any order that has missing or incorrect data will be shown under the info column in the import overview.

2. To edit an order, click on the pencil icon on the right hand side of the order.

3. This will open the details of the order. The fields which are missing data will be shown on the left hand side of the edit shipment card.

4. To edit the order, click on any of the blue links, which will take you to the corresponding section. You can also click on any one of the steps at the top of the page.

5. Once you have updated the missing or incorrect fields, and have landed back on the confirmation page, click Save.

6. The order will now show that it’s ready to be registered with the carrier.

Frequently asked questions

Do all my products require a weight?

  • All products should have item weights added to them in Amazon, if they do not then they will need a package weight in order for shipments to be processed correctly.

    (warning) Weight is a minimum requirement for all carriers.

Does the integration import SKU & HS codes?

  • The Amazon integration imports SKU codes, but does not yet HS codes. We are working on adding this to the integration.

Is the tracking number & delivery status sent back to Amazon?

  • The tracking & statuses are not sent back to Amazon.

How are IOSS shipments handled?

  • The IOSS number of the marketplace is always transmitted with the information for the order when synced.


ebay

Connecting ebay

The ebay integration imports your stores orders directly from your ebay store into the Client portal so that you can print your shipping labels.

  1. Select the cog icon towards the top right of your shipment overview.

2. Now select Integrations on the left hand side.

3. If you have multiple shops, ensure that the correct shop is selected from the drop-down menu.

4. Once the correct shop has been selected, click on the Connect button under the ebay logo.

5. You will be redirected to your ebay login page. Once you have signed in, a message will be displayed asking is you accept the connection.

6. Now that you have confirmed the connection, you’ll be redirected back to the Client Portal. Here, you will see that the Connect button has changed to a Disconnect button.

You’re now ready to import orders from ebay!

Importing orders from ebay
  1. Select the Import button on the right hand side of the Shipments overview.

2. Select ebay, which will take you to the import page.

3. Start by selecting the correct shop that you want to import orders from.

4. Now select the date range of the orders you want to import and then click the blue Next step button.

You can import orders multiple times per day

5. Your ebay orders will now be displayed.

At this stage all orders can still be edited prior to them being registered with the chosen carrier

6. Click on the check box just above the order overview to select all orders.

Any orders which might not be needed, such as drop-shipments can be unchecked. This will prevent them from being registered with the carrier

7. Once selected, click Import all - the page will now refresh back to the shipment overview where the orders will be assigned a carrier & service ready to be registered with the respective carriers

Editing orders
  1. Once the orders have been imported, any that have missing or incorrect data will be shown under the Info column.

2. To edit an order, click on the pencil icon on the right hand side of the order

3. This will open up the order. On the left hand side you will be shown which fields need to be checked.

4. To edit the order, click on any of the blue links, which will take you to the corresponding section. You can also click on any one of the steps at the top of the page.

5. Once you have updated the missing or incorrect fields, and have landed back on the confirmation page, click Save.

6. The order will now show that it’s ready to be registered with the carrier.

ebay checkout shipping options

You can set up multiple shipping options within your ebay store, this combined with our automation rules allows your customers to select their most suited service.

This means not only can you increase your shopping cart conversion rate, by as much as 30%, but you also do not have to spend time creating labels or adjusting services.

Frequently asked questions
  1. Does the ebay integration retrieve the SKU?

    1. Yes. We map SKUs in our integration to the ItemID in eBay. This field needs to be filled in for us to be able to capture it.

  2. Does the ebay integration retrieve the HS code?

    1. No. HS Codes are not provided by ebay so this information is not included upon import.

  3. Does MyParcel.com send the tracking number back to ebay

    1. Yes. We send the tracking code for all carriers, however - some carriers are not recognised by eBay.

  4. Will tracking statuses be sent back to ebay

    1. No. Changing statuses is not permitted by the ebay API.


Etsy

Connecting Etsy

The Etsy integration works by importing orders directly from your Etsy store into the Client portal so that you can print your shipping labels.

  1. Select the cog icon towards the top right of your shipment overview.

2. Now select Integrations on the left hand side.

3. If you have multiple shops, ensure that the correct shop is selected from the drop-down menu.

4. Once the correct shop has been selected, click on the Connect button under the Etsy logo.

5. This will redirect you to the Etsy login page. Once you have signed in, a message will be displayed asking you to accept the connection.

6. Once confirmed you’ll be redirected back to the Client portal, where you can see the Connect button has now changed to a Disconnect button.

You’re now ready to import orders from Etsy!

Importing orders from Etsy
  1. Select the Import button on the right hand side of the Shipment overview.

2. Select Etsy, which will take you to the import page.

3. Start by selecting the correct shop you want to import orders from.

4. Followed by selecting a date range for the orders you want to import. Click the Next step button.

You can import orders multiple times per day

5. Your Etsy orders will now be displayed.

At this stage all orders can still be edited prior to them being registered with the chosen carrier

6. Click on the check box just above the order overview to select all orders.

Any orders which might not be needed, such as drop-shipments can be unchecked. This will prevent them from being registered with the carrier

7. Click Import - you will now be directed to the shipment overview where the orders will be assigned a carrier & service ready to be registered with the respective carriers.

Editing orders
  1. Once the orders have been imported, any that have missing or incorrect data will be shown under the Info column.

2. To edit an order, click on the pencil icon on the right hand side of the order.

3. This will open up the order. On the left hand side you will be shown which fields need to be .

4. To edit the order, click on any of the blue links, which will take you to the corresponding section. You can also click on any one of the steps at the top of the page.

5. Once you have updated the missing or incorrect fields, and have landed back on the confirmation page, click Save.

8. The order will now show that it’s ready to be registered with the carrier.

Frequently asked questions
  1. Does the Etsy integration retrieve the SKU?

    1. The SKU is not imported

  2. Does the Etsy integration retrieve the HS code?

    1. Etsy does not allow for storing of HS codes

      1. Use our HS generator to select HS code based on item description

  3. Does MyParcel.com send the tracking number back to Etsy?

    1. Yes, we send the tracking number back to Etsy

  4. Will tracking statuses be sent back to Etsy?

    1. Yes, we send statuses back to Etsy


Exact Online

Connecting Exact Online

The Exact Online integration works by importing orders directly from your Amazon store into MyParcel.com where you are able to print the shipping labels

  1. Select the cog icon towards the top right of your shipment overview

2. Now select Integrations on the left hand side

3. If you have multiple shops, ensure shop is selected from the drop-down menu

4. Once shop has been selected, click on the Connect button under the Exact logo

5. This will redirect you to your Exact Online login page. Once signed in, a message will be displayed asking is you accept the connection.

6. Once confirmed you’ll be redirected back to MyParcel.com, where you can see the Connect button has now changed to a Disconnect button.

You’re now ready to import orders from Exact!

Importing orders from Exact Online
  1. Select the Import button on the right hand side.

2. And select Exact, which will take you to the import page.

3. Start by selecting the shop you want to import orders from

4. Followed by selecting a date range of the orders you want to import and then clicking the blue Next step button.

You can import multiple times per day

5. Your Exact orders will now be displayed

At this stage all orders can still be edited prior to them being registered with the chosen carrier

6. Click on the check box just above the order overview to select all orders.

Any orders which might not be needed, such as drop-shipments can be unchecked. This will prevent them from being registered with the carrier

7. Once selected, click Import all - the page will now refresh back to the shipment overview where the orders will be assigned a carrier & service ready to be registered with the respective carriers

Editing orders
  1. Once the orders have been imported, any that have missing or incorrect data will be shown under the Info column.

2. To edit an order, click on the pencil icon on the right hand side of the order

3. This will open the details of the order. The fields which are missing data will be shown on the left hand side of the edit shipment card.

4. To edit the order, click on any of the blue links, which will take you straight to the right page. Or by clicking on any one of the steps at the top of the page

5. Once you have updated the missing or incorrect fields, and have landed back on the confirmation page, click Save.

6. The order will now show that it’s ready to be registered with the carrier.

Frequently asked questions
  1. Does the Exact integration retrieve the SKU?

  2. Does the Exact integration retrieve the HS code?

  3. Does MyParcel.com send the tracking number back to ebay

    1. We do not send the tracking number back to Exact

  4. Will tracking statuses be sent back to ebay

    1. We do not send the statuses back to Exact


Magento

Installing app

The Magento plugin allows you to print your shipping labels directly from your Magento store

You can install the MyParcel.com our plugin from here

Connecting Magento
Step 1: Client portal
  1. Select the cog icon towards the top right of the shipment overview.

2. Now select Integrations on the left hand side of the page.

3. If you have multiple shops, ensure the correct shop is selected from the drop-down menu.

4. Once the correct shop has been selected, click on the Connect button under the Magento logo.

5. You now have your API key to link your Magento store.

Use the copy button to ensure the values are correctly copied. You will need to copy both of these credentials and store them in a safe place for when you activate the connection in Magento.


(warning) API credentials are only given once, if you do not copy and keep these in a safe place you will need to create new credentials.


Step 2: Magento

⚠️ This guide is currently under construction. Please get in touch to get set up.

Magento checkout shipping options

⚠️ This guide is currently under construction. Please get in touch to get set up.

Printing labels in Magento

⚠️ This guide is currently under construction. Please get in touch to get set up.

Frequently asked questions

⚠️ This guide is currently under construction. Please get in touch to get set up.


Shopify

Installing app

The Shopify app allows you to print your shipping labels directly from your Shopify store

  1. Install our app from the shopify store, here

  2. Click on Add app in the Shopify app store.

3. Followed by Install app.

4. The app will now be installed on your web-store and is ready to be connected to the MyParcel.com API.

Connecting Shopify
Step 1: Portal

1. Select the cog icon towards the top right of the Shipment overview.

2. . Now select Integrations on the left hand side.

3. If you have multiple shops, ensure the correct shop is selected from the drop-down menu.

4. Once shop has been selected, click on the Connect button under the Shopify logo.

5. You now have your API key to link your Shopify store.

Use the copy button to ensure the values are correctly copied. You will need to copy both of these credentials and store them in a safe place for when you activate the connection in Magento.

(warning) API credentials are only given once, if you do not copy and keep these in a safe place you will need to create new credentials.


Step 2: Shopify

1. Open the MyParcel.com app if you are not already on that page and copy in the Client ID & Client Secret that you generated in the portal into their respective Shopify fields.

2. Click Save which will now validate the connection - You will now see a MyParcel shop selected.

If you have multiple stores ensure the correct shop is selected.


3. If required, you can also change the label type from PDF to ZPL as well as changing the fulfilment location - this is the Shopify inventory where your products are assigned.

(warning) Only some carriers make ZPL labels available for shipments - you will need to check this with your account manager. This setting has to be changed prior to requesting labels for orders as the file type is returned in the shipment response and cannot be subsequently changed.

4. Click Save again.

Your Shopify store is now connected!

Printing labels in Shopify
  1. Select the orders that you want to print labels for.

2. Select More actions.

3. Click Print label(s).

4. You will be directed to a new screen where the orders will be assigned a carrier & service and registered. The shipment statuses are continually updated until delivered or returned.

(warning) Automation rules need to be in place in order to successfully register shipments when using the Shopify app. You can find more information on this here - Automation Rules

5. Select the registered order(s).

6. Followed by Print labels.

Your labels will now be downloaded ready for printing.

Shopify checkout shipping options

1. Click on Shopify Settings, followed by Shipping and delivery.

2. In the shipping section select Manage.

3. Now in the Shipping from section select Create Shipping Zone.

4. Enter details in the Zone name field and select which countries should be added to that zone. Click Done.

5. The new zone will now be visible.

You will now need to created services for that zone in the Shopify back office.

6. Select Add rate under your new zone.

7. Select Set up your own rates.

8. Set the Transit time drop down to Custom flat rate (no transit time).

9. Enter the Rate name and a cost (if any) that you want to charge. The name you type here and the cost is what will be displayed in your checkout.

10. Click Done.

The Rate name that you choose should be copied exactly into our automation rule tags in order for the system to assign the correct carrier & service as chosen by your customer

11. Repeat for any additional services that you want to add to the zone.

12. When the zone & services have been added click Save.

Your delivery options will now be visible in your checkout.

Tips
  1. In order to successfully process your orders for shipping you will need to provide specific information from your web-shop to the carrier.

  2. Ensure your products are shipping ready with weights, SKUs, HS codes & Country of origin - refer to the Shopify guides for articles relating to expanding on product details.

  3. Collect the right information and costs at the checkout - refer to the Shopify guides for articles relating to setting up taxesshipping locationsshipping methods & checkout options.


WooCommerce

Download plugin

The WooCommerce plugin allows you to print your shipping labels directly from your WooCommerce store

Download the WooCommerce zip file - MyParcel.com V2 .1.6 .zip

You do not need to unzip this file

Connecting WooCommerce
Step 1: WooCommerce
  1. In your Woocommerce dashboard, go to Plugins followed by Add new.

2. Now select Upload plugin towards the top of the page.

3. Now select Choose file and select the zip file that you saved earlier.

4. Click Install now.

The plugin will have installed successfully.

5. Click on Activate Plugin.

The page will redirect to your plugins overview.

6. Now go to Settings followed by MyParcel.com API.

7. This is where your shop will be connected to the MyParcel.com API.


Step 2: Portal

1. Select the cog icon towards the top right of the Shipment overview.

2. Now select Integrations on the left hand side.

3. If you have multiple shops, ensure that the correct shop is selected from the drop-down menu.

4. Once the correct shop has been selected, click on the Connect button under the WooCommerce logo.

5. You now have your API key to link your WooCommerce store.

Use the copy button to ensure the values are correctly copied. You will need to copy both of these credentials and store them in a safe place for when you activate the connection in Magento.

(warning) API credentials are only given once, if you do not copy and keep these in a safe place you will need to create new credentials.


Step 3: WooCommerce

1. Copy the Client ID & Client Secret from the portal into the corresponding WooCommerce app fields.

Use the copy button to ensure the values are correctly copied

Once the ID & Secret have been copied in the app will automatically validate the connection and a shop will be shown in the Default shop field - should you have multiple shops you need to select one

2. Click Save changes.

Printing labels in WooCommerce

Prior to printing your shipping labels in Woocommerce, you must set up automation rules in the Client portal. You can find more information about this here - Automation Rules

  1. Select the orders that you would like to print labels for.

2. Click Bulk actions .

3. Followed by Export orders to MyParcel.com

4. Now click Apply.

The order will now be exported to MyParcel.com and assigned a carrier & service.

5. In the MyParcel.com status column of WooCommerce the shipment will go from Concept to Registered - The statuses are continually updated until delivered or returned.

The label is now ready to be downloaded

6. Select Bulk actions again.

7. Followed by Print MyParcel.com label.

8. Select the label size and click Download.

Your labels will now be downloaded ready for printing

WooCommerce checkout shipping options

Offering 3 or more delivery options in your checkout can increase cart conversion by as much as 30%. Allow your customers to select their preferred delivery method

  1. Go to WooCommerce followed by Settings.

2. Select Shipping.

3. Followed by Add shipping zone.

4. Give the zone a name and select the countries you want to add to the zone.

5. Now select Add shipping method.

6. Keep the shipping method as Flat rate and click Add shipping method.

7. A general service has now been added.

8. To edit this service hover over the title name and click Edit.

9. Now you can give the service a customer friendly name by changing the Method title and the cost (if any) and click Save changes.

10. Your delivery option is now available.

11. Add all available services for any given zone.

Repeat for all required delivery zones

Your delivery options will now be visible in your checkout.

Tips
  1. In order to successfully process your orders for shipping you will need to provide specific information from your web-shop to the carrier.

  2. Ensure your products are shipping ready with weights and SKUs - Refer to the WooCommerce guides for articles relating to expanding on product details.

  3. Our app adds 2 new fields to your products; Country of origin & HS code - These can be found towards the bottom right of each products main page

    1. The country of origin should be added in the ISO 2 letter format - example The Netherlands would be NL or the United Kingdom would be GB

    2. See full list here

  4. Collect the right information and costs at the checkout - Refer to the WooCommerce guides for articles relating to setting up taxes, shipping methods & checkout options.