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Collections
Some carriers provide collection services that you can schedule, enabling your carrier to pick up your shipments at a designated time and location. These collections can be scheduled on an ad-hoc basis or as recurring services, arranged directly with your carrier.
📘 Types of collections
Tracked collections, which can be coordinated with carriers via the MyParcel.com platform, require that all shipments belong to the carrier assigned to the Tracked collection.
Untracked collections serve both administrative purposes or where a third party is responsible for collecting your shipments. Additionally, untracked collections have the flexibility to include shipments from multiple carriers.
Tracked
Conveniently schedule a one-time collection for any future date or time.
Navigate to Collections at the top of the shipment overview.
Once you're on the collections page, Select the New collection button towards the top right.
Choose the Collection location, and then proceed by clicking Next step.
When dealing with third-party collection addresses, click Edit address in step 1 and enter the desired collection location.
4a. Provide a Description for the collection
4b. Select Yes for 'Would you like to inform a carrier about the collection?' and then proceed by clicking Next step.
4c. Choose the necessary contract for the collection, and then click Next step.
Choose your preferred collection date and time window, and then click Save.
The collection has been saved as a Concept. Assign shipments before pre-advising the carrier can occur.
Revert to the shipment overview, pick the shipments requiring collection, and then use the Add to collection option now displayed above the shipments.
A pop-up window will display all the available collections. Choose the appropriate one for the selected shipments, and then click Save.
Now that the collection includes shipments, it is prepared for pre-advising to the carrier.
By clicking on any collection, you can view all the shipments assigned to it.
Selecting any of the displayed shipments will take you through to that shipments information.
To register a collection and pre-advise the carrier, first select the concept collection, and then click Register, which is now visible above the collections table.
The collection has been successfully pre-advised to the selected carrier and will be displayed as Registered.
To generate a manifest, choose the required collection, and then click on Create manifest.
Now, the collection includes a manifest that can be downloaded in either an itemised or summarised format.
For more detailed information regarding manifests, please refer to our manifest guide available here.
Untracked
Maintain a comprehensive record of all collections and generate a manifest for third-party collections.
Creating an Untracked collection mirrors the process of creating a Tracked collection until you reach step 2 of the collection creation form. At this point, select No next to 'Would you like to inform a carrier about the collection?' and then proceed by clicking Next step.
Choose your estimated collection date and time window, and then click Save.
The collection has been successfully saved. Since no carrier will be pre-advised, there won't be a carrier logo displayed.
Untracked collections enable you to include shipments from multiple carriers within a single collection.
Revert to the shipment overview, pick the shipments requiring collection, and then use the Add to collection option now displayed above the shipments.
A pop-up window will show all available collections, select the correct one for the selected shipments, followed by Save.
The shipments are now displayed within the collection.
By clicking on any collection, you can view all the shipments assigned to it.
Selecting any of the displayed shipments will take you through to that shipments information.
Download manifests to provide to third parties and manually update the collection's status.
Choose the untracked collection for which you'd like to generate a manifest and select Create manifest.
Now, the collection includes a manifest that can be downloaded in either an itemised or summarised format.
For more detailed information regarding manifests, please refer to our manifest guide available here.