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Carrier Contracts

The carrier library allows you to add you own carrier contracts into the system and allows your company and your clients to use various shipping services offered by carriers.

You can add multiple carrier contracts included those offered by your wider professional network, as well as your clients.

An active contract is the connection between the API and the API of the chosen carrier

Carrier contracts

Creating a carrier contracts

Create broker-level contracts assignable to any organisation or merchant owned organisation-level contracts.

Create contract
  1. Navigate to ‘Contracts’ at the top of the portal.

  2. Once on the Contracts page click the “New contract” button towards the top right of the page.

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  1. Enter all of the details within the form and then click “Save.”

Once the carrier is selected the Credentials section will expand with the relevant required API credentials for the selected carrier.

See our guide here on what API credentials are needed per carrier.

Contract owner designations are as follows:

  1. Broker owned.

    1. A broker wide contract that can be assigned to any organisations.

    2. The contract needs to be assigned to the relevant organisations.

  2. Organisation owned.

    1. Contract owned by the merchant.

    2. Is assigned directly to the organisation.

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The contract is now available for either a single client or multiple clients depending on your choice in step 3.

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If the contract shows Pending instead of Active - Refresh the browser

If the contract shows Inactive instead of Active - The credentials provided are invalid. You will need to contact your carrier account manager to resolve this.

Assigning contracts to an organisation

Assigning contract
  1. From the shipments overview, click on the avatar towards the top right hand side of the page. Select ‘Organisations’ from the menu.

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  1. Select the organisation that you want to add the contract to, followed by “Manage contracts.”

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  1. Once on the selected organisations contract overview click the “Add contract” button towards the top right of the page.

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  1. Select the required carrier and contract.

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The carrier contract has now been assigned to the organisation.

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Service rates now need to be added to the contracts.

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